Effective Date: 26/02/2025

Privacy Policy – Base Camp Caravans
At Base Camp Caravans, your privacy is important to us. We are committed to protecting your personal information and ensuring it is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.basecampcaravans.com or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best possible experience and service.
Personal Information When you contact us, make a purchase, request information, or sign up for our newsletters, we may collect personal details including: Name, Email address, Phone number, Shipping address, Billing information (for transactions)
Non-Personal Information We may also gather non-personal information to help improve our website, such as: Browser type and version, Device type, IP address, Pages visited on our site, Referring and exit pages, Date and time of visits
Cookies and Tracking Technologies Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, improve functionality, and analyse site usage. You may disable cookies via your browser settings, though this may affect certain features of our website.

2. How We Use Your Information

We use the information collected to: Process orders and transactions, Respond to inquiries and provide customer support, Improve our website and services, Send promotional emails or newsletters (with your consent), Analyse website traffic and trends

3. How We Protect Your Information

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. This includes encryption and secure storage practices. While we take every precaution, no method of data transmission or storage can be guaranteed 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party partners to: Process payments, Deliver products, Improve our website, Provide customer support. All third-party service providers are contractually required to use your information only for the purposes specified and maintain its confidentiality.

5. Your Data Rights

Depending on your location, you may have rights under applicable privacy laws, including: Accessing and correcting your personal information, Requesting the deletion of your data, Withdrawing consent to data processing, Objecting to data processing in certain circumstances. To exercise these rights, please contact us at info@basecampaustralia.com.au.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy

Our website is not intended for individuals under 13 years old. We do not knowingly collect personal data from children. If we discover that personal information from a child under 13 has been collected, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, with the updated date indicated at the top. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us: Base Camp Caravans Email: sales@basecampaustralia.com.au Phone: 1300 473 009 Address: 7 Niche Parade, Wangara WA 6065

This Privacy Policy reflects our commitment to your privacy and ensures compliance with the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.